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- Planes has been authorized by your company to arrange for valuation on your household move in accordance with your corporate relocation policy.
- Your Planes Counselor will ask you to elect a valuation amount that will protect your entire shipment at today's replacement cost.
- The Household Goods Descriptive Inventory is a legal document indicating the condition of your goods at the time of loading.
- Damaged or missing items must be documented on the Household Goods Descriptive Inventory at the time of delivery, to assist in a positive claims evaluation.
- We encourage every customer to elect to check off their shipment on the Inventory Control form at the time of delivery.
- Any claim filed on items missing, but not noted, will be denied.
- If you have a claim to report, please contact your Planes Counselor immediately.
Your company has authorized Full Replacement Value Coverage.
- The carrier is responsible for damages and loss that are considered preventable.
- Full Replacement Valuation compensates you for the repair or replacement, whichever is the lesser amount, of a damaged item.
- Items that are verified as missing are compensated at the current replacement cost for the same item, if available, or the current replacement or similar model.
- The value you declare for your household goods will be the maximum settlement provided should there be a catastrophe and a total loss of your shipment.
- Because you are the only individual who would have knowledge of the true value of your household goods, your counselor would be unable to guide you on a specific and appropriate dollar amount of coverage that you will need to elect.
- Should your declared value exceed your company's policy allowance, you may be required to pay for the additional coverage costs. Your counselor can review this with you.
 For additional coverage, contact your Planes Counselor prior to the moving date.
- High Value Items Form
- Items with a value that exceeds $100.00 per pound are considered to be High Value Items and must be declared in writing in advance of load day.
- You will be asked to itemize high value goods on a High Value Inventory form
- You must acknowledge your receipt of that document on the Bill of Lading, which the van operator presents on the day of loading.
- Claim settlement on items not listed on the High Value Inventory will be limited to a maximum payment of $100 per pound.
- Should a high value item be damaged or lost in the move, documentation of value, original receipt, or current appraisal may be required prior to receiving compensation.
- Your goods are covered by the initial Valuation Coverage while in storage for up to 180 days unless you elect to convert to permanent storage before the 180 days are up.
- After 180 days your shipment will convert to permanent storage.
- The charges to continue coverage depend on the location of the storage facility.
- Your Planes Counselor will contact you before 180 days have passed to discuss further coverage needs.
- Acts of God
- You will want to take these items with you:
| - Computer Diskettes | - Pets | - Securities |
| - Furs | - Perishables | - Stamp Collections |
| - Jewelry | - Personal Papers | - Watches |
| - Money | - Plants |
- Climate or Atmospheric conditions
- Operational failure (of the item) of a mechanical or electrical nature.
- Acts of war or terrorism
- The insurer’s liability only covers the replacement or repair of damaged items unless your company’s policy specifically includes pairs and sets.
- Damages to your residence must be documented on the van operator's paperwork at the time the damage occurs or the residence damage claim will be denied.
- Immediately contact your Planes Counselor to report residence damage.
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